Privacy Policy
Last Updated: March 2025
Sensory Oasis for Kids (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from www.sensoryoasisforkids.com.au (the “Site”).
By accessing or using our Site, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue using the Site.
- Scope of This Policy
This Privacy Policy applies to personal information collected through our Site, social media platforms, and any other channels that link to this Policy. It does not cover information collected through third-party websites or services that we do not control.
- Collection of Personal Information
2.1 Information You Provide to Us
We may collect personal information that you voluntarily provide when you:
Make a purchase (e.g., name, billing address, shipping address, payment details)
Sign up for newsletters or marketing communications (e.g., email address)
Fill out forms on our Site (e.g., contact forms, event registrations)
Participate in promotions or surveys
2.2 Automatic Data Collection
When you visit our Site, certain information is automatically collected about your device and browsing:
IP address
Browser type and version
Operating system
Pages you view on our Site
Links you click
Date and time of your visit
This information helps us understand how visitors use our Site and improves overall performance and user experience.
- Use of Cookies
3.1 What Are Cookies?
Cookies are small data files placed on your device to help websites function or to provide reporting information. They cannot read data from your hard drive or install malicious software.
3.2 Why We Use Cookies
We use cookies and similar technologies to:
Enhance website functionality and user experience
Remember your preferences (such as items in your cart)
Analyse traffic using tools like Google Analytics or similar services to understand how our Site is used
Improve our marketing efforts and measure the effectiveness of ads
3.3 No Cookie Pop-Up
Under Australian law, there is no strict requirement to present a separate cookie consent banner for local users. By continuing to browse our Site, you are deemed to consent to our use of cookies as described in this Policy. However, if you wish to disable cookies, you can do so via your browser settings (see below).
3.4 Managing Cookies
Most browsers allow you to refuse or accept cookies. You can also delete existing cookies:
Chrome: Cookie Settings
Firefox: Cookie Settings
Safari: Cookie Settings
Edge: Cookie Settings
Disabling or deleting cookies may affect your experience on our Site (for example, some features may not work properly).
- How We Use Your Information
We may use the personal information we collect for purposes such as:
Processing transactions and fulfilling orders
Communicating with you (e.g., order confirmations, customer support, marketing updates)
Improving our products, services, and Site through analytics and user feedback
Sending promotional materials or newsletters (you may opt out anytime)
Preventing fraudulent transactions and enhancing security
- Disclosure of Your Information
We will only share your personal information in accordance with this Privacy Policy or if required by law. Situations where we may disclose your information include:
Service Providers
We may share data with trusted third parties who help us operate our Site, process payments, ship orders, or provide analytics. They are obligated to keep your information confidential and only use it for the services we request.
Business Transactions
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
Compliance with Laws
We may disclose information if required by law, subpoena, or in good faith belief that such action is necessary to comply with legal obligations or protect our rights.
- Storage and Security
We take reasonable measures to protect your personal information from unauthorised access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission or electronic storage is 100% secure.
- Your Rights and Choices
Access and Correction
You may request access to the personal information we hold about you and request correction if it is inaccurate or out of date.
Opt-Out of Marketing
If you no longer wish to receive promotional emails from us, click the “unsubscribe” link in the email or contact us using the details below.
Cookie Preferences
As noted, you can manage or disable cookies in your browser settings.
Complaints
If you have a complaint regarding our handling of your personal information, please contact us at the details below. We take privacy concerns seriously and will respond promptly.
- Third-Party Links and Services
Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We recommend reviewing their privacy policies to understand how they collect and use your personal data.
- International Visitors
While we primarily focus on Australian customers, visitors from other regions, including the EU/UK, should note that their information may be transferred outside their jurisdiction. By using our Site, you consent to such transfers subject to this Privacy Policy.
- Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Policy periodically.
- Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Sensory Oasis for Kids
PO BOX 6425
Point Cook
VIC 3030
admin@sensoryoasisforkids.com.au
Final Note:
This Privacy Policy is intended to comply with applicable Australian privacy laws, including the Australian Privacy Principles (APPs), and to inform users of how we handle their personal information. By continuing to use our Site, you acknowledge that you have read and understood this Policy. If you disagree with any part of it, please discontinue using our Site.